Refund policy

Returns

  • Eligibility: You may return most new, unworn, and unwashed items within 14 days of delivery for a full refund or exchange. Refunds will not be processed until we receive the item. 

  • Condition: Items must be unworn and will be inspected upon being received. If the item shows signs of wear, we will not refund. 

  • Return Process: To initiate a return, please access our contact form on our website or email us at contact@kimyoung.us.com with your reason for return. We will provide you with a return authorization and instructions.

Refunds

  • Once we receive your returned item, we will inspect it and notify you of the status of your refund.

  • If approved, your refund will be processed to your original method of payment within 7-10 business days.

  • Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).

Exchanges

  • If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

  • Exchanges are subject to product availability.