Refund policy
Returns
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Eligibility: You may return most new, unworn, and unwashed items within 14 days of delivery for a full refund or exchange. Refunds will not be processed until we receive the item.
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Condition: Items must be unworn and will be inspected upon being received. If the item shows signs of wear, we will not refund.
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Return Process: To initiate a return, please access our contact form on our website or email us at contact@kimyoung.us.com with your reason for return. We will provide you with a return authorization and instructions.
Refunds
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Once we receive your returned item, we will inspect it and notify you of the status of your refund.
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If approved, your refund will be processed to your original method of payment within 7-10 business days.
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Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
Exchanges
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If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
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Exchanges are subject to product availability.